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Remote Associate

Job Details

If you’re passionate about helping people, we would love to talk with you. We are interested in remote associates who want to work full or part-time.

Our culture is based on the principles of integrity, honesty, transparency, accountability and teamwork. At SWAY-COMM, you will have people around you who share these values and support each team member.

We offer flexible shifts, competitive pay and a chance to assist people from all over the country. If this sounds good to you, take time to apply today.

Essential Responsibilities

Answering inbound
Answering inbound calls ordering products, taking donations, and customer service requests

Outbound calling
Help SWAY-COMM clients by making outbound calls on their behalf

Record customer info
Record customer information accurately

Process payments
Processing credit card payments

Engagement
Engage with customers in a friendly and professional manner while actively listening to their concerns

Other project work
Other project work may include digital chat assistance, customer reviews, email responses

Qualifications

  • Excellent communication skills
  • Attention to detail
  • Ability to type 50+ words per minute with 98% accuracy
  • Proficient with browser-based applications and Microsoft O365
  • Team player
  • Strong work ethic
  • Quick learner
  • Ability to multitask
Job Category: Associate
Job Type: Full Time Part Time
Job Location: USA

Apply

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• Do you have a desktop or laptop computer (Tablets, iPads, Chrome Books, and Macs are not compatible)(Required)
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Do you have high speed internet?(Required)
Do you have a quiet environment without noise or distractions?(Required)
Do you have a headset (USB Wired, not bluetooth or wireless)(Required)

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