Join us at SWAY-COMM
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If you’re passionate about helping people, we would love to talk with you. We are interested in remote associates who want to work full or part-time.
Our culture is based on the principles of integrity, honesty, transparency, accountability and teamwork. At SWAY-COMM, you will have people around you who share these values and support each team member.
We offer flexible shifts, competitive pay and a chance to assist people from all over the country. If this sounds good to you, take time to apply today.
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"Sway Communications cares about their employees and has pushed me to become a better agent. I have the best boss ever!! Such an amazing company to work for within the comfort of my home."
– Sherrell
Essential Responsibilities
Answering inbound
Answering inbound calls ordering products, taking donations, and customer service requests
Outbound calling
Help SWAY-COMM clients by making outbound calls on their behalf
Record customer info
Record customer information accurately
Process payments
Processing credit card payments
Engagement
Engage with customers in a friendly and professional manner while actively listening to their concerns
Other project work
Other project work may include digital chat assistance, customer reviews, email responses
Benefits of working with SWAY-COMM
- Health and Dental Insurance
- Life and Disability Insurance
- Defined Career Path
- Paid Training
- Company Provided Computers/Hardware
- Team Environment
- Flexible Schedule
- Remote - Work From Home
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"I have been working with Sway for over 15 years. I love how the team works together to help one another and to build each of us up. It's great to feel appreciated! Love them all!"
– Kimmy
Qualifications
- Excellent communication skills
- Attention to detail
- Ability to type 50+ words per minute with 98% accuracy
- Proficient with browser-based applications and Microsoft O365
- Team player
- Strong work ethic
- Quick learner
- Ability to multitask
Job is a remote, work from home position.
Some technical system requirements apply.
Job Type and Availability
Full-time – Working 35+ hours weekly
Part Time – Working 20-34 hours weekly
Our contact center is open 24/7/365
Employees will work the shift they select upon being hired.
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"Working with Sway has helped me to excel not only on a professional level but on a personal level. The Sway team is a wonderful group of people and have become like a family to me. I am just thrilled to be a part of the SWAY TEAM!"
– Rhonda